Privacy Policy

At Shree Sangeethas, we respect your right to privacy and are committed to safeguarding any personal information you share with us. This Privacy Policy outlines how we collect, use, store and protect your data when you interact with our website or services.

This policy applies to all website visitors, online users and customers placing orders through our digital platforms. By using our website, you agree to the practices described here.

What Information We Collect

We collect two types of information:

a) Personal Information

Information you voluntarily provide to us, such as:

• Full Name
• Phone Number
• Email Address
• Delivery Address (for online orders)
• Special requests or feedback
• Payment information (processed securely via third-party services)

b) Non-Personal Information

Automatically collected data when you interact with our website, including:

• Browser and device type
• IP address
• Pages visited
• Time spent on the site
• Referring websites

Why We Collect Your Information

We collect your information for the following purposes:

• To process and deliver online food orders
• To respond to your queries, feedback or complaints
• To provide updates on your order status or reservation
• To send you promotional offers (only with your consent)
• To analyse website performance and enhance user experience
• To comply with applicable laws and regulations

Data Security

We take your privacy seriously and implement industry-standard security measures to protect your personal data. This includes secure servers, encrypted transmissions and trusted third-party service providers for payments and logistics.

Please note: While we take every reasonable step to protect your data, no system can guarantee absolute security. Shri Sangeethas does not assume responsibility for account misuse arising from shared credentials or poor browsing practices. The responsibility lies solely with the account holder.

Sharing Your Information

We do not sell or rent your personal information. We may share it only in the following circumstances:

• With trusted service providers (e.g., payment gateways, delivery partners) to fulfil your orders
• With law enforcement agencies or regulatory authorities, if required by law

All partners are contractually obligated to protect your information and use it solely for the purposes agreed upon.

Cookies & Analytics

Our website uses cookies to:

• Personalise your browsing experience
• Understand user preferences and improve site functionality
• Monitor traffic patterns and identify technical issues

You may control cookie usage through your browser settings, but kindly note that disabling cookies may affect site performance or order functionality.

Your Rights

As a user, you have the right to:

• Access the personal data we hold about you
• Request corrections or updates to your data
• Opt out of receiving marketing emails
• Request the deletion of your information

Even when modifications or deletions are requested, we may preserve some information as needed for legal and functional reasons, subject to our discretion.

Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we discover that a child has provided us with personal data, we will take steps to remove that information promptly.

Third-Party Links

Our website may contain links to external websites or services. Please note that we are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies before sharing any personal information.

Updates To This Policy

We may revise this Privacy Policy periodically to reflect changes in our business, technology or legal obligations. Any updates will be posted via notice on the Homepage.