Effective Date: May 11, 2025 | Last Updated: May 11, 2025
Shri Sangeethas Veg Restaurant ("we", "us", or "our") operates the Shri Sangeethas food ordering and delivery mobile application available on the Google Play Store and Apple App Store (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App to browse our menu, place food orders, track deliveries, and access our restaurant services.
By downloading or using the App, you agree to the practices described in this policy. If you do not agree, please do not use the App.
We may collect the following categories of information:
| Category | Examples | Purpose |
|---|---|---|
| Account Information | Name, email address, phone number, profile photo | Account creation & order management |
| Order Data | Items ordered, special instructions, delivery address, order history, favourite items | Processing, delivering, and personalising your orders |
| Payment Information | Payment method type (card/UPI/wallet); full card details are processed by our PCI-DSS compliant payment provider and never stored by us | Completing transactions securely |
| Location Data | Real-time GPS location (foreground only, when you grant permission); saved delivery addresses | Auto-detecting your delivery address, showing the nearest branch, enabling real-time delivery tracking |
| Device Information | Device model, OS version, app version, unique device identifiers (IDFA/GAID), push notification token | App functionality, crash diagnostics, and sending order notifications |
| Camera & Photos | Camera access (only when you choose to upload a profile photo or scan a QR code) | Profile customisation and QR-based ordering |
| Usage Data | Screens visited, menu items viewed, search queries, session duration, crash logs | Improving app performance and user experience |
| Communications | In-app chat or email messages sent to our support team | Customer support and dispute resolution |
We use the collected information to:
We do not sell your personal information. We may share your data only in the following circumstances:
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law:
You may request deletion of your account and personal data at any time (see Your Rights).
We implement industry-standard security measures to protect your information, including:
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such data, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at info@shrisangeethas.in.
You have the following rights regarding your personal data:
To exercise any of these rights, contact us at info@shrisangeethas.in. We will respond within 30 days.
The App integrates with the following third-party services. Each has its own privacy policy:
We are not responsible for the privacy practices of third-party services. We encourage you to review their policies before use.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by:
Your continued use of the App after changes are posted constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
